Warranties

At Nakyra Shop, we are committed to providing our customers with high-quality lighting products and exceptional service. Our warranty policy ensures that your purchases are protected against manufacturing defects and issues that may arise during normal use. Please review the details below for comprehensive warranty information.

1. Warranty Coverage Overview

We offer warranties on select products to guarantee their quality and craftsmanship. Our warranties cover manufacturing defects and hardware issues during the warranty period.

2. Product-Specific Warranties

  • Zevni 11 in. 1-Light Black DIY Pendant Light
  • Vidalite Mazal 60-Watt, 3-Light Island Pendant Light
  • Hunter Dunshire 1-Light Noble Bronze Island Pendant Light

Each product is covered under its respective warranty, details of which are provided below.

3. Warranty Duration

All warranties are valid for one (1) year from the date of purchase. Extended warranties may be available upon request.

4. How to Claim a Warranty

To initiate a warranty claim, contact our support team via:

Please provide your order number, product details, and a description of the issue.

5. What is Covered

Our warranties cover:

  • Manufacturing defects in materials or workmanship
  • Issues with electrical components (if applicable)
  • Faulty or broken parts that affect product functionality

6. What is Not Covered

The warranty does not cover:

  • Damage resulting from improper installation or misuse
  • Accidental damage, vandalism, or neglect
  • Normal wear and tear
  • Cosmetic damages such as scratches or discoloration

7. Inspection and Verification

All warranty claims are subject to inspection and verification by our authorized service team to confirm defect validity.

8. Repair, Replacement, or Refund

Depending on the issue, we may:

  • Repair defective parts
  • Replace the product or component
  • Issue a refund if repair or replacement is not feasible

9. Return Process

Products eligible for warranty service should be returned to:
415 Berkshire Dr, Ridgeland, MS 39157, USA
Prior approval from our support team is required before returning any items.

10. Shipping and Handling

Shipping costs for warranty claims are covered by Nakyra Shop if the defect is confirmed under warranty terms. Customers are responsible for shipping damages during return.

11. Limited Liability

Our liability is limited to the cost of repair, replacement, or refund as outlined in this policy. We are not responsible for any incidental or consequential damages.

12. Customer Support & Assistance

For any warranty inquiries or assistance, contact us:

Our team is dedicated to resolving your issues promptly.

13. Product Registration

We recommend registering your product at the time of purchase to facilitate warranty claims. Registration details can be provided upon request.

14. Policy Updates

Nakyra Shop reserves the right to update or modify this warranty policy at any time without prior notice. Customers will be notified of significant changes.

15. Contact Us

For any further questions or warranty claims, feel free to reach out:

Thank you for choosing Nakyra Shop. We appreciate your trust and look forward to serving you with quality lighting solutions.

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